You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including any related profiling). For more information about your rights and how you can exercise them, please see the section 'Your Rights'.
2. Personal Data we may collect and why Personal data is any information which identifies you personally whether you directly (for example, your name) or indirectly (for example, information about your use of our products and services). We may collect the following data about you: a. Contact Details: Your name, email address, and telephone number so that we cab contact you in a response to an enquiry you make via our Website or in relation to the products and services that we have from time to time agreed to provide to you; b. Correspondence: We collect any additional personal data you may provide to us from time to time if you contact us by email, letter or telephone, through our Website, by submitting a comment o our Website, or by any other means; c. Survey Responses: information from surveys that we use for research purposes, if you choose to respond to them; d. Details of visits to the sites: details of your visits to our Website, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources you access.
4. Legal grounds for processing Data protection law requires us only to process your personal data is we satisfy one or more legal grounds. These are set out in data protection law and we rely on a number of different grounds for the processing we carry out. These are as follows: Consent: In certain circumstances, we process your personal data after obtaining your consent to do so for the purposes of: a. sending you marketing communication about our products and services; b. conducting market research; Necessary for the performance of a contract and to comply with our legal obligations: It is necessary for us to process your basic details, payment details and information about the business you represent for the performance of the Trading Terms or Terms of Trading between us. In particular, we rely on this legal ground to: a. provide you with the products and services; b. communicate with you about the products and services that we provide to you, including to let you know about major changes to those products and services; c. provide and improve customer support; and d. notify you about changes to our service Necessary for the purposes of our legitimate business interest or those of a third party: It is sometimes necessary to collect and use your personal data for the purposes of our legitimate interests as a business, which ae to: a. provide you with products and services that are as useful and beneficial as possible, including by personalising our contract with you and making sure we tell you about offers that are relevant to you; b. better understand our customer base so that we can improve our products and cervices and marketing activities; c. develop and improve our Website to enhance the customer experience; d. respond to any enquiries or complaints you have made, or deal with any dispute with may arise in the course of us providing our products and services to you; and e. to ensure that content from our Website is presented in the most effective manner for you and for your computed; f. ensure effective operational management and internal administration of our business, document retention, compliance with regulators guidance and exercise or defence of legal claims. Where we think there is a risk that one of your interests or fundamental rights and freedoms may be affected we will not process your personal data unless there is another legal ground for us to do so (either that we have obtained your consent to the processing or it is necessary for us to perform our contract with your or to comply to our legal obligations).
5. Who we share your personal data with We may provide your personal data to our suppliers and service providers, including other companies, who provide certain business services for us and act and "processors" of your personal data on our behalf. In addition, we may disclose your personal data is we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety, of our business, our customers or other. This includes, in specific cases, exchanging information with other organisations for the purposes of fraud protection.
6. How long we keep your personal data for We retain your personal data for no longer than is necessary for the purpose(s) for which it was provided. What this means in practice will vary between different types of data. When determining the relevant retention periods, we take into account factors including: a. legal obligation(s) under applicable law to retain data for a certain period of time; b. statute of limitations under applicable law; c. potential or actual disputes; and d. guidelines issues by relevant data protection authorities. Otherwise, we securely erase your personal data from our systems when it is no longer needed.
8. How to contact us If you would like to exercise your data protection rights or if you are unhappy with how we have handled your personal data, please feel free to contact us by using the details set out on our Website.
If you are not satisfied with our response to any enquiries or complain or believe our processing of your personal data does not comply with data protection law, you can make a complain to the Information Commissioner's Office (ICO) by: a. Writing to: Information Commissioner's Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; b. calling: 0303 123 1113; or c. submitting a message through the ICO's Website at: ico.org.uk
Necessary Cookies Necessary Cookies help to make a Website useable by emabling basic functions like page navigation and access to secure areas of the Website. The Website cannot function properly without these Cookies.
Preference Cookies Preference Cookies help Website owners to understand how visitors interact with Websites by collecting and reporting information anonymously.
Marketing Cookies Marketing cookies are used to track visitors across Websites. The intention is to display ads that are relevant and engaging for the individual use and thereby more valuable for publishers and third party advertisers.
Unclassified Cookies Unclassified Cookies are Cookie that we are in the process of classifying, together with the providers of individual cookies.